Knowledgebase

Checking your FTP client's log can help diagnose any connectivity or issues with uploading or...

Sometimes you may find that port 21 has been blocked by your ISP, or by your company's firewall....

Your account or server is only as secure as your weakest password - the stronger (more complex)...

Your FTP login details can be found in the welcome email you received when you first signed up...

FTP stands for File Transfer Protocol. It's one of the ways you can get your files from your...

Once you have successfully connected to FTP, you should upload your web site to the public_html...

We recommend that you use the FileZilla FTP client, which is the most advanced, free FTP client...