What do you do under cPanel/WHM Server Management Support Service?

Under cPanel Server Management and support service, we do operate system installation, cPanel installation, server setup, server security and optimization, backup configuration, etc. After that whenever you face any problem with your server. We will investigate and fix the problem.

Many other things are also covered in our 24x7x365 cPanel/WHM management and support service. Check below for details.

New Server Setup

✅ Operating System Installation
✅ cPanel Installation
✅ Nameserver and DNS Setup
✅ AutoSSL / Let's Encrypt Setup
✅ Server Security & hardening
✅ Basic Server Optimization

FREE ADDONS worth $50/month

✅ RBL Monitoring (150+ RBL's)
✅ Daily Server Update check
✅ Server Load monitoring
✅ Ping monitoring
✅ Mail queue monitoring
✅ Additional MySQL Backups
✅ Disk & Inode monitoring
✅ Daily/Weekly malware scan

FREE Server Security

✅ CSF Firewall Installation & Configuration
✅ LFD Alerts on brute force attacks
✅ Anti-Spam configuration
✅ SMTP Tweaking
✅ Server Software Updates
✅ ModSecurity rules setup
✅ Change SSH port
✅ Root SSH and WHM login alerts
✅ Disabling Unused Services
✅ Linux Malware Detect (maldet)
✅ Linux Enviroment Security
✅ System Priority (SPRI)
✅ Process Resource Monitor (PRM)
✅ ClamAV
✅ Rkhunter
✅ Logwatch
✅ MyTOP
✅ Mod_Evasive ( on request )
✅ Disable FTP and SFTP instead ( on Request )
and more ...

Supported Operating System

✅ CentOS 7.x, 8.x
✅ RHEL 7.x, 8.x
✅ CloudLinux 7.x, 8.x
✅ AlmaLinux

FREE cPanel/WHM Server Migration

We can migrate all your sites from old cpanel server to new cpanel server with us.

✅ cPanel must be install on both servers
✅ Root SSH access to both servers is a must required
❎ Migration from non-cpanel servers is not included in this service. It will be charged additionally (starting with $5).

24x7x365 Days Support

Our support team will be available all year around even on holidays.

12 hour Response Time Guarantee

All tickets will be responded within 12 hours. As per our internal stats most tickets are responded within 6 hours.

cPanel Server Management

✅ cPanel Installation & Configuration
✅ Server Software Version Upgrades ( PHP, MySQL, Apache )
✅ Help solving website issues (server level only)
✅ Server-Wide Security Tweaks
✅ SSL Certificate installation
✅ Apache, MySQL troubleshooting
✅ System Updates
✅ Kernel Updates
✅ LiteSpeed installation (on request)
✅ Nginx reverse proxy installation (on request)

Disaster Recovery & Post Hack Recovery

Unfortuantely if your hard disk got crashed or server got hacked. Then we will rebuild the server and restore the data from your remote cpanel backups.

Unlimited Support Tickets *

We don’t put any limit on number of tickets you can open. We are going answer and resolve all issues.

Basic Server Optimization

We will do basic server optimization of server by Tweaking Apache settings, my.cnf ( for MySQL), installing Redis, Memcached, Nginx Reverse proxy (on request) etc.

Ticket Support

All support will be provided via our ticket system only. No support will be provided via other mediums like chat, phone, slack, discord, Whatsapp etc.

✅ If you are looking for phone/chat support then we do have custom plans starting at $450/month. You can contact us with your requirements.

FREE 3rd Party Software Installation

We can install 3rd party software with default settings. But we don't provide support for 3rd party softwares. Below are some of the most common ones that we install

Ffmpeg, Softaculous, Centova Cast, WHMSonic, cPMalScan, Mplayer, Mencoder, Ioncube, ImageMagick, Perl modules, PHP modules Fantastico, ClamAV, Mailscanner.

For other 3rd party softwares please contact us via ticket support before signup.

Data Centers / Server Provider

We provide support for servers from data centers centers all around the world. Below are some of the data centers that majority of our clients use.

OVH, Hetzner, SoYouStart, Contabo, DigitalOcean, HostEurope, Linode, AWS and more ...