Knowledgebase

Setting up new emails or managing the ones you have created is a breeze with Plesk Panel. Below is a short tutorial that you can use to start.

Setting Up Mail Accounts In Plesk

Once your website is ready, you can now start creating mail accounts.

You can choose, for example, to create mail accounts for all users within your organization.

However it is worth noting that the number and size of mailboxes is limited by the hosting plan you selected.

1. Creating Mail Account In Plesk

To create an email address: 

1. Go to Mail.
2. Click Create Email Address.
3. Type the left part of the email address before the @ sign, and, if you have several domain names on your account, select the domain name under which the email address will be created.
4. Leave the Mailbox checkbox selected. Clearing this checkbox makes sense only if you want to use this address as a mail forwarder, which will forward all incoming mail to another address.
5. Specify the mailbox size or use the default size defined by the provider's policy or your service plan.
6. Specify a password consisting of 18 or more Latin characters.
7. Click OK.

2. How To Access Your Mailbox In Plesk

There are two ways to access a mailbox for sending and receiving email messages:

1. Set up and use an email client program on your computer. Typically, in such programs you should specify the following settings:Use a web browser to connect to the webmail interface.
   • Username: In this field, specify your full email address. For example, johndoe@example.com.
   • Password: Most likely, the password to your email account.
   • Mail Server Protocol: This property defines whether you want to keep copies of messages on the server or not. To keep the copies on the server, select the IMAP option. If you do not want to keep them on the server, select POP3. Selecting IMAP will also allow you to train the SpamAssassin spam filter on email messages you receive, if SpamAssassin is enabled on the server.
   • Incoming Mail Server (POP3/IMAP): Type your domain name. For example, example.com. The POP3 port is 110. The IMAP port is 143.
   • Outgoing Mail Server (SMTP): Type your domain name. For example, example.com. The SMTP port is 25. This server requires authentication.
   To get detailed instructions on configuring popular email clients to work with your mailbox, see subsections of this section.
2. Use a web browser to connect to the webmail interface

Note: If you cannot access your mailbox following the instructions in this section, this might be caused by mail server settings.

Please contact our technical support team to resolve the issue.